KESEYA Immobilien AG, with registered office at Ried 4, 6182 Escholzmatt (hereinafter the “accommodation provider” or “controller”), processes the following personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter the “Regulation”):
first name, surname
email address
telephone number
The controller has not appointed a data protection officer. Queries regarding data processing may be sent to info@keseya.ch.
The personal data listed above must be processed to handle orders and fulfil any contract concluded between you and the accommodation provider. Such processing is permitted under Art. 6(1)(b) of the Regulation – processing is necessary for the performance of a contract.
The accommodation provider also processes these data for contract records and to assert or defend the contractual parties’ rights and obligations where necessary. Data are retained and processed for this purpose for 10 years from completion of the final contractual performance, unless another legal provision requires longer retention of contractual documentation. Such processing is based on Art. 6(1)(c) and (f) of the Regulation – processing is necessary to comply with a legal obligation and for the purposes of the controller’s legitimate interests.
The data controller is the accommodation operator stated on the Company details page. To comply with the accommodation and police regulations of the Canton of Bern, we record guests’ identification data and stay details, including gender as shown in the travel document. These data are used solely for the statutory guest register and to provide the stay, not for marketing or profiling.
Only authorised staff have access. The competent police authorities may inspect the register within the limits set by law. Register data are retained for at least five years after the end of the stay and are then deleted from the operational system. You may request access or rectification and, where statutory retention no longer applies, erasure by contacting the operator.
You may unsubscribe from newsletters and commercial communications at any time via the link in the message or by email to info@keseya.ch. Data obtained for the mandatory guest register are not used for marketing or profiling.
Data are processed by KESEYA Immobilien AG and authorised staff. Depending on the accommodation selected, Beds24 GmbH (Germany) participates in reservation management and processes the necessary guest and booking data on behalf of the accommodation provider. Online payments are processed by Stripe; website operation is supported by technical service providers.
For earlier reservations made via Trevlix, the original provider ASCON IT, s.r.o., V Zátiší 810/1, Mariánské Hory, 709 00 Ostrava, may continue to process data already transferred to the extent necessary to settle those reservations or meet legal obligations. This information applies only to earlier reservations; Trevlix is not used for new bookings.
Google Analytics and Meta Pixel are used only when the respective measurement is enabled and with your consent.
Accommodation is provided in Switzerland. Some online service providers may also process data in other countries. Information on recipients, processing locations and any transfer conditions can be requested at info@keseya.ch.
Essential cookies ensure website functionality and security. Analytical and marketing tools are activated only after consent to the respective category. You can change or withdraw consent via Cookie settings in the footer.
withdraw consent to commercial communications at any time,
object to processing based on the controller’s legitimate interest,
request information on which of your personal data we process,
request access to these data and have them updated or corrected, or request restriction of processing,
request erasure of these personal data; erasure will be carried out unless it conflicts with applicable law or the controller’s legitimate interests,
request data portability where processing is automated and based on consent or contract performance,
request a copy of the personal data being processed,
effective judicial protection if you believe your rights under the Regulation have been infringed by processing of your personal data in breach of the Regulation,
lodge a complaint with the Data Protection Authority.
You may exercise your rights at info@keseya.ch. A request for erasure cannot replace a statutory retention obligation. Consent to optional processing may be withdrawn at any time.